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Privacy Policy

EV Ambient Works
Effective date: 11/21/25

This Privacy Policy explains how EV Ambient Works (“we”, “us”, or “our”) collects, uses, and protects information in connection with our website evambientworks.com (the “Site”) and our mobile interior lighting services in Greater Los Angeles. By visiting the Site or contacting us about our services, you agree to the terms of this Privacy Policy. We do not offer online booking or payment through this Site. Customers contact us directly by phone, text or email to ask questions and arrange services.

1. Information We Collect

We may collect information in two main ways:

a) Information you provide directly

When you call, text, or email us, you may provide:

  • Your name

  • Phone number

  • Email address

  • City and ZIP code

  • Details about your vehicle (e.g., Tesla model and year)

  • Preferred dates/times for service

  • Any other information you choose to share in messages

We use this information to respond to your inquiries, discuss options, schedule appointments, and follow up about services. We do not collect or store credit card numbers or other online payment data through the Site. Payments are handled separately (for example, cash or Zelle).

b) Information collected automatically

When you visit the Site, certain technical information may be collected automatically by our website platform (for example, Wix) and related tools, such as:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent on the Site

  • Referring website or link

This information is usually collected through cookies or similar technologies and is used in an aggregated way to help us understand how people use the Site and to improve performance.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your questions and messages

  • Provide information about our services

  • Schedule, confirm, and manage service appointments

  • Communicate about changes, reminders, or follow-ups related to a job

  • Improve our website and customer experience

  • Maintain basic business and accounting records

  • Comply with legal obligations, if applicable

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information in limited situations:

  • Service providers: We may share information with trusted third-party providers who help us operate the Site, host our website, or manage communications (for example, our website hosting provider or email service). They are only allowed to use your information to perform services for us.

  • Legal requirements: We may disclose information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is reasonably necessary to protect our rights, property, or safety, or that of others.

We do not sell, rent, or trade your personal information.

4. Cookies and Tracking

Our Site may use cookies and similar technologies to:

  • Help the Site function properly

  • Remember certain preferences

  • Analyze general traffic and usage patterns

You can usually control cookies through your browser settings, including blocking or deleting them. If you disable cookies, some parts of the Site may not work as intended.

5. Data Retention

We keep your information only as long as reasonably necessary to:

  • Respond to inquiries and provide services

  • Maintain business and tax records

  • Comply with legal obligations

After it is no longer needed, we will delete or anonymize information where reasonably possible.

6. Security

We take reasonable steps to protect the information we hold from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we do our best to safeguard your information.

7. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, such as:

  • The right to request access to the personal information we hold about you

  • The right to request correction of inaccurate or incomplete information

  • The right to request deletion of your information, subject to legal or business requirements

To exercise these rights, or to ask questions about your information, you can contact us using the details below. We may need to verify your identity before fulfilling certain requests.

8. Children’s Privacy

Our Site and services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Third-Party Websites

Our Site may include links to third-party websites or services (for example, social media profiles, map links, or product pages). We are not responsible for the privacy practices or content of these third parties. If you visit a linked site, we encourage you to review its privacy policy before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Effective date” at the top of this page. Your continued use of the Site or our services after we post changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

EV Ambient Works
Website: https://www.evambientworks.com
Email: evambientworks@gmail.com
Phone: +1 (909) 500-3006

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